
MARKET
The biscuit market in Sri Lanka accounts for approximately 55,000 metric tonnes of snack foods each year. It is valued at around Rs. 9.3 billion annually. The market achieves a growth rate of between 10% and 15% each year. There are in excess of 40 players in this market and Munchee accounts for 55% of the total biscuit market in Sri Lanka.
Munchee, being the market leader, dominates in both urban and rural sectors. Its market cuts across all age groups and socio-economic sectors, but its primary target group comprises children, teenagers and young adults. The secondary group consists of adults. Whilst Munchee is a strong local brand, it has an international reach and distribution channels in 36 countries – including the US, Singapore, Hong Kong, Australia, New Zealand, Japan and Fiji.
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ACHIEVEMENTS

Munchee has won a string of coveted awards for many years, symbolising its excellence in all aspects of the business. The number of quality and standard certifications awarded to it, as well as the industrial, export and marketing awards that it has won, bear testimony to its success.
Munchee products are backed by several quality and standard certifications such as SLS 251 product certification, ISO 9001:2000 Quality Management System certification, ISO 14001:2004 Environmental Management System certification and HACCP Food Safety Management certification.
In recognition of the high standards maintained, Munchee received the Food Award for Excellence in Confectionery. The culmination of these certifications and awards, which reflects the brand’s continuous commitment to quality, was its winning of the National Quality Award 2005, the highest accolade for quality and standards in Sri Lanka.
Munchee has also been the winner of the prestigious Product Brand of the Year award for four consecutive years and the Brand of the Year award for two consecutive years. These are awarded by the Sri Lanka Institute of Marketing (SLIM), which is the national body for marketing and marketing-related activities in Sri Lanka. Munchee was also awarded a gold for Innovative Brand of the Year by the same institute. It has also been a frequent Gold Award winner for Industrial Excellence in the Extra Large Category at the annual Ceylon National Chamber of Industries (CNCI) Achievers Awards.
The company’s contribution to the country’s economy in terms of foreign-exchange earnings has been recognised year after year by the National Chamber of Exporters, from which it received a host of awards including the Gold Award in the Extra Large Category for Exporters of agricultural value-added products. Munchee is also the proud recipient of the prestigious National Award for Export Excellence presented by the Ministry of Trade and Commerce.
The brand has received national recognition as one of the best corporate citizens in Sri Lanka, adding more colour to its reputation.
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HISTORY
Ceylon Biscuits Limited was founded in 1968 when the Care Organisation and the Sri Lankan government entrusted the company with manufacturing a high-protein biscuit to supplement mid-day meals for school children.
That year, Ceylon Biscuits commenced commercial production of biscuits under the brand name Munchee. By 1979, taking note of the high standard and quality of Munchee products, Associated Biscuits of UK joined hands with Munchee as a partner and commenced producing a variety of biscuits under the brand name Huntley and Palmer.
Having such a well-established multinational brand manufactured in Sri Lanka for both local and international markets was a breakthrough. This association continued even after Nabisco took over Associated Biscuits. Today, Ceylon Biscuits is one of the
largest enterprises in Sri Lanka, providing employment to over 1,500 people. It has evolved into a manufacturing company with truly international standards, with many state-of-the-art production lines sourced from Europe, the US, Japan and India.
With the professional input of qualified and experienced food technologists dedicated to full-time R&D, Munchee has earned a reputation as an innovator in its field.
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PRODUCT
Ceylon Biscuits manufactures a large variety of biscuits, some of which are exclusive innovations marketed under the brand name Munchee. Munchee’s product portfolio falls into six categories: Generic, Puff, Crackers, Assorted & Gift, Wafers and Exclusive.
Products that fall within each category are as follows: Generic – Nice (follows a traditional recipe to create a distinctive coconut flavour, with a sugar-sprinkled surface), Tikiri Marie (a semi-sweet biscuit), Ginger (a crispy, light biscuit, made with only natural ginger), and Chocolate Cream (soft biscuits with chocolate-cream centres); Puff – Lemon Puff (a soft and crumbly sandwiched puff with evenly laid lemony cream, topped with a sprinkling of sugar, all combining to create a sensation of melting in the mouth), and Chocolate Puff (chocolate cream sandwiched between two chocolate biscuits, with a surface of evenly-spread sugar); Crackers – Super Cream Cracker (a vitamin-enriched biscuit, with a well-layered structure to create its flaky sensation) and Kurakkan Cracker (another exclusive product made with a blend of wheat flour and millet flour – its high fibre content has made it popular as a health snack); Assorted & Gift range – an assortment of sweet biscuits, specifically targeted towards the gift market; Wafers – a combination of three thin crispy wafer-sheets sandwiching two layers of soft cream that melt in the mouth, provided in vanilla and chocolate flavours; Exclusive range – Hawaian Cookies (made from local coconuts, toasted to create a unique flavour) and Milk Short Cake (a soft biscuit with a rich milk flavour); Savoury biscuits – Cheese Buttons (small circular bite-sized biscuits with a generous sprinkling of natural cheese), Snak Cracker (a well-aerated biscuit with a
crispy texture), Savoury Nuts (hot and spicy biscuits made to the shape of cashew nuts) and Tifin (a light and flaky biscuit, with a unique taste combination, salty as well as slightly sweet).
The company is the largest exporter of biscuits, chocolates, snacks, organic fruits, fruit-based products and soy foods. These products reach the Americas, Australasia, China, the Middle East, the Far East and the SAARC region.
Ceylon Biscuits has a glorious tradition in the biscuit industry. Marketed under the Munchee brand name, its wide range of biscuits is a favourite with both the young and old in Sri Lanka.
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RECENT DEVELOPMENT
The most significant development has been the acquisition of the third-largest biscuit plant in India. The company has already started to produce and market products under its flagship Munchee brand. Short and medium-term plans are focused on establishing Munchee as a strong regional brand by revolutionising the biscuit industry in the subcontinent, with its innovative range of products. This can be seen as a giant step in Munchee’s march towards the company objective of being recognised as one of the best confectionery brands in the world.
Munchee recently reached an agreement with the world-renowned Ferrero group to manufacture one of its fast-selling brands, Tic Tac.
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PROMOTION
Ceylon Biscuits strongly believes that Munchee’s greatest strength is in its unique product offering in all categories. Therefore, when it comes to promotions, greater focus is given to below-the-line advertising where opportunity to experience the brand through product sampling could be maximised. Prominent displays of outdoor signage are utilised to maintain high awareness and recall levels of the brand.
Above-the-line advertising is pursued to communicate the unique attributes of each of Munchee’s sub-brands, while also focusing on its umbrella brand. The strategy is to build a unique corporate image. Extensive sampling operations are also carried out by the company.
Ceylon Biscuits takes its social responsibility towards the community very seriously. When the December 2004 tsunami devastated Sri Lanka’s coastline, the company was one of the first businesses to respond with immediate relief. It has since implemented a long-term resettlement and socio-economic development plan for many displaced families at Hikkaduwa – with houses completed and handed over to the affected families.
Under the employee-benefits programme of the company, it provides self-development training programmes to employees based on neuro-linguistic techniques. It also maintains two wards at the Homagama Base Hospital, which is situated close to the company’s headquarters.
Munchee’s Tikiri Shishyadara scheme was initiated to provide educational assistance to less fortunate children from different parts of the country. It is the largest student education-support programme conducted by a private organisation, serving thousands of needy children. Munchee also organises weekly student workshops, called Shishyathwa Wadamuluwa, a tuition programme for less-privileged children, through which over 50,000 students benefit annually. With the company’s purchase of an 80% stake in Plenty Foods Pvt. Ltd., it achieved one of its key CSR objectives, that of backward integration with the farmers of Sri Lanka. This backward-integration programme covers in excess of 8,000 farmers who cultivate over 8,000 acres of soya, corn, green gram and rice.
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BRAND VALUES
Munchee stands for continuous growth, innovation and uplifting both consumers and the industry. Munchee is a caring brand as far as all its stakeholders are concerned, one that takes pride in shouldering social responsibility. It is a true Sri Lankan brand, which also boasts an international reputation and recognition.
The essence of this brand is all about being innovative, setting trends, and offering value for money as well as enjoyment for every consumer, whilst maintaining superior quality standards.
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THINGS YOU DONT KNOW ABOUT Munchee
♥ Munchee is the largest exporter of confectionery and snack products in Sri Lanka, and is available in more than 36 countries.
♥ In 2000, Ceylon Biscuits took over the controlling interest of Soy Foods, the market leader in soya-based food products (Lankasoy).
♥ In 2002, Ceylon Biscuits established a wholly-owned BOI company, CBL Foods, to manufacture Ritzbury chocolates, Tiara cakes and Munchee wafers.
♥ In 2003, the company ventured into fruit-based products and beverages under the brand name Cecil, and also specialises in the manufacture of organically grown and processed dehydrated fruits, specifically for
the export market.
♥ In 2006, CBL acquired an 80% stake in Plenty Foods Pvt. Ltd., the market leader in nutritious supplementary-food products (Samaposha).
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www.muncheelk.com